What is commercial millwork?
Commercial millwork is the built-in woodwork and casework in a commercial interior: reception desks, service counters, cabinetry runs, panelling, bars and display joinery. It is fabricated in a shop to approved drawings and installed as finished assemblies, as opposed to furniture bought off a floor.
What is the difference between millwork and casework?
Casework is the box: commercial casework means cabinets and storage units, often repeatable and modular. Millwork is the wider category of custom-fabricated work, including casework plus panelling, trim, reception desks and feature walls. Most commercial projects need both, and they are usually quoted together.
Do you install in the United States?
No. Outside Canada we manufacture, crate and ship, and your contractor installs. We provide the drawing set, labelled packing and remote support during the install. In the Greater Toronto Area we do install with our own insured crews.
Can you work from our architect's millwork package?
Yes, and it is the fastest way to get an accurate price. Send the millwork drawings and finish schedule, and we quote against them and return shop drawings for approval.
How long does commercial millwork take?
The schedule is set by drawings and approvals, production, and freight. Sea freight to North America adds transit time that air-freighted samples do not show, so ocean timing should be in the plan from the start. We confirm the lead time once drawings are approved.
What is the minimum order?
There is no fixed minimum, but the economics favour a full room, a full store or a repeatable program rather than a single cabinet, because drawings, sampling and crating are much the same either way.
How do you handle a multi-location rollout?
The first location becomes the template: one approved drawing set, one finish schedule, one crate configuration, then repeat production per store with only the site-specific pieces redrawn.
Who is responsible if something arrives damaged?
Photograph the crates on arrival before unpacking. Freight damage is a claim against the carrier or the insurance on the shipment, and we support that claim with the pre-shipment photos taken at the factory. Fabrication defects are ours to correct.